Coordinating repair access with tenants is time-consuming. We communicate directly with your tenants to schedule appointments that work for everyone.
Every repair in an occupied unit requires coordinating between three parties: you, the handyman, and the tenant. That typically means:
When you approve a repair, we take over the scheduling. Here's what happens:
We contact the tenant on your behalf, introducing ourselves as your maintenance partner. Tenants appreciate knowing exactly who will be entering their home.
We offer multiple time options and work around tenant schedules. Morning, afternoon, or evening - we find a time that works.
We confirm appointments and send reminders to reduce no-shows. You're copied on all communications so you stay informed.
If the tenant can't be present, we work out key access arrangements. Lockboxes, building access codes, or neighbor key drops - we've handled it all.
Less time on the phone, fewer scheduling headaches, repairs happen faster without your constant involvement.
Direct communication with the person doing the work, flexible scheduling options, clear expectations for the visit.
Faster scheduling means issues get fixed sooner. Fewer missed appointments mean less wasted time.
We understand the unique challenges of student rentals in Champaign-Urbana:
Let us handle the scheduling. You focus on running your business.